Privacy Policy

Effective Date: July 20, 2026

The Polk County Builders Association (“PCBA,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for events, apply for membership, or otherwise interact with us.

By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Company Name
Email Address
Phone Number
Mailing Address
Membership Information
Event Registration Information
Payment Information (processed securely through third-party payment processors)

We may also automatically collect certain technical information including your IP address, browser type, operating system, referring website, pages visited, and website usage information through cookies and analytics tools.

How We Use Your Information

We use your information to:

Process membership applications and renewals
Register you for events, meetings, and programs
Provide customer service and respond to inquiries
Send newsletters, event announcements, and association updates
Process payments and registrations
Improve our website and member services
Maintain website security and prevent fraud
Comply with legal obligations

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic.

We use Google Analytics to better understand how visitors use our website. Google Analytics collects anonymous information about website usage but does not identify individual visitors.

You may disable cookies through your browser settings. Please note that some portions of the website may not function properly if cookies are disabled.

How We Share Information

PCBA does not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers who assist us with website hosting, membership management, event registration, payment processing, email communications, text messaging services, and other business operations. These providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information if required by law or when necessary to protect our legal rights, members, visitors, or the public.

Email Communications

If you subscribe to our communications, become a member, or register for an event, we may send you emails regarding membership, events, educational opportunities, industry news, association updates, and other relevant communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails. Transactional or membership-related communications may still be sent when necessary.

SMS Communications

If you choose to receive text messages from PCBA by providing your mobile phone number and opting in, we may send SMS messages regarding:

Event reminders
Registration confirmations
Membership notifications
Customer service communications
Association announcements

Message frequency may vary.

Message and data rates may apply based on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP to any text message.

For assistance, reply HELP or contact us at info@pcba.com or (863) 665-0844.

Your consent to receive text messages is not a condition of membership, event registration, or purchase.

SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to requests in accordance with applicable laws.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Polk County Builders Association
2232 Heritage Drive
Lakeland, FL 33801

Phone: (863) 665-0844
Email: info@pcba.com
Website: https://www.pcba.com